Homeowner Features
How it Works
Initially created for seasonal rental owners, such as those on Airbnb, ShortAway is also ideal for anyone seeking home care. Property owners can benefit from increased visibility, streamlined management, and enhanced guest experiences, making it a valuable tool for maximizing rental income.
Location Base Match
ShortAway matches concierges and homeowners based on property location and concierge coverage area. This ensures you connect with the right professionals in your region.
ShortAway Message System
The ShortAway message system enables homeowners and concierges to discuss and finalize service details effortlessly, ensuring clear communication and seamless arrangements. Additionally, they can connect outside the platform to make further arrangements.
Frequently Asked Questions
ShortAway gives seasonal rental owners a dedicated concierge who handles everything locally, from guest check-ins and cleaning to maintenance coordination. This means your property is looked after even when you're away, giving you peace of mind throughout the season.
Yes. Concierges on ShortAway can offer a range of services including property inspections, cleaning, restocking essentials, and general upkeep between bookings. You can agree on specific tasks directly with your concierge.
Your concierge can handle personalised guest communication, smooth check-ins, local recommendations, and prompt responses to any issues during a stay. A local, attentive concierge makes a measurable difference to guest reviews and repeat bookings.
ShortAway brings everything into one platform: finding your concierge, agreeing on services, and staying in contact through built-in messaging. You don't need to manage multiple tools or rely on informal communication channels.